L. Moon´s profile

Reviews (4)

The Bead Shop

Fast, efficient and very reliable.

I've been a customer of The Bead Shop for quite some time now and I can honestly say that they're one of the best suppliers I know of. The service is very fast, very reliable and I've never known an order to be incomplete because items were out of stock.
A few months ago we drove from Sheffield to Nottingham solely to visit the shop - I wasn't disappointed. They carry a huge range and the staff were very friendly and helpful.
I have no hesitation in recommending The Bead Shop - definitely a five star business.


Avoid this company!!!

I ordered a Swiss Army Knife as a surprise for my husband after his old one was stolen when our car was broken into. The money was taken from my credit card the same day but the knife has never been sent. Despite sending a number of emails to SwissTool I have had no reply.
Having seen so many similar reviews of the company on here I have filed an Action Fraud report. I guess there's a lot of us who can kiss our money goodbye!
If this has happened to you report it via the Action Fraud website - it's the only way to stop these bogus companies. You can remain anonymous if you wish by calling their helpline.

UPDATE 12/01/13:
I have just received an email from SwissTool saying that they have been closed since 24th Nov due to unforeseen circumstances and asking if I would still like the order to be sent or if I would like a refund. As the money has already been paid to them I asked for the order to be sent by 18th Jan. I'll update again if/when it actually arrives.

Angus found this review useful


Great company, great products

I ordered the Herstyler grande 25mm curling wand after having it used on my hair in a salon. I didn't think I'd be able to get such amazing results at home as I'm not a hairdresser but I wasn't disappointed!
Beauty Cow offered it at a fantastic price too. I saw it for sale on some sites at as much as £150!! but I only paid £36.99 at Beauty Cow....which made me very happy.
I'd recommend Beauty Cow without any hesitation. The product arrived very quickly, well within the expected time.

Comfy Living

Excellent customer service

We ordered 2 sets of bunk beds and four mattresses which were delivered on time. Comfy Living phoned to say that one of the mattresses was out of stock and they offered us a better one at no extra cost. When the beds arrived they came direct from the manufacturer, unfortunately with instructions and some of the parts missing. We called Comfy Living who were fantastic and got the problem sorted out really quickly. The lady we spoke to was so helpful and polite, she took the sting out of a potentially frustrating situation. We now have two sets of lovely bunks, and some very happy kids. I'd definitely buy from Comfy Living again as well as highly recommending them to anyone in the market for new furniture.

06 August 2012

Reply from Comfy Living Futons and Beds

Thanks for leaving a review! It's satisfying to read how quickly we are able to resolve any issue when given the chance.

We are giving away a FREE BED in our August 2012 competition - enter here:

Comfy regards

L. Moon´s profile

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L. Moon
Female, 1965
Worksop, United Kingdom