I ordered something one evening and realised I'd forgotten something so, I rang them the next morning to see if I could add the item. It was about to be processed but managed to add the extra item in the one package.
All done helpfully and with no hassle and arrived the next day.
I ordered a watch which was going to be sent out the next day, I realised I'd made a mistake and wanted a different one.
I sent them an email which Jura Watches responded to quickly.
I was able to speak to a lady who sorted my change of mind and managed to stop the first watch which was already being dispatched.
The watch I wanted wasn't in stock but arrived just two days later!
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