I recently bought a ticket with Bravofly for my partner to fly from Luton to Vilnius and took the noproblem insurance option. Unfortunately my partner the weekend prior to the flight fell ill and was unable to fly.
The soonest she could see her GP was the day prior to her departure where the doctor agreed to her being unable to fly and gave her a letter to this effect.
I immediately ttried to contact Bravofly in order to start the insurance claim but was unable to get through to an operator at Bravofly for some hours. When I did get through I was given the phone number fdor Noproblem Italy. I tried to explain the situation but there lack of an understanding of the English language prevented me from communicating sufficiently to resolve the problem.
I called Bravofly and got an alternative number for Noproblem but have had no luck speaking to somebody on that number. I really would want to resolve this but |I am getting nowhere with this. I need somebody's help please.
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