I have bought a couple of nice guitars from Dolphin - and will continue to go back there for my stuff... On both occasions I was kept constantly updated about the status of my order, delivery times, factory delays etc..etc.. Little stuff - but really important stuff when you are waiting to get your hands on a new axe! I dealt with a guy there called Stuart - who was really helpful, genuinely so - and made me feel like my business was important. It makes a difference. Waiting now for my guitar to come - the last one was in sealed factory shipped condition, pristine and expertly packed. Quality at a competitive price - a fantastic recipe!
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