Staff are the rudest I have come across.
'6 week free bike service' - useless! everytime i took the bike in there was one excuse or another about why they couldn't do it. I ended up going 3 times before they finally bothered!
Then made the mistake of giving them one last chance and bought a bike for my daughter to collect assembled. Rude voicemail saying 'done by 4pm' - text at 11am saying 'done'. I go in at '2pm' with her all excited and they say rudely 'we told you by 4pm'. When I showed them the text they had the nerve to say 'we don't know who sends the texts, it wasn't us' (!!!) I cancelled the order.
So disgusted with these clowns. Make the customer feel like an idiot. No sense of customer service at all. Totally pathetic and I will be making a complaint to Head Office for all it's worth.
Avoid Avoid Avoid!!!!
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