Usually very good performance but this booking is now the second I have made where the collection driver has not shown up.
I wouldn't have minded if there is a problem, if the driver or company would just let me know so I don't have to wait in.
So for that reason I can only see my way to a two star review.
Ordered a Canon EOS 600D camera/lens package and it was received as expected, on the morning of the intended delivery day.
Can't fault the company for that, excellent product, good price and very pleased with it.
One small issue though, the day after the camera was received, Pixmania then amended their website page for the camera to offer an extra £13.00 off the purchase of the camera with a given promo code.
I thought this was a bit off as I had paid full price for the camera and the offer wasn't new that day (it appeared it had already been running for a while, but definitely wasn't there when I bought the camera).
I contacted custoemr services and received a prompt reply stating they couldn't honour my request for knocking the £13 off my bill.
I appreciate that with the Distance Selling Regulations, I could have returned the camera, then re-bought it at the promo price but it would have cost me nearly £13 to send it back securely so it wasn't really worth the effort.
So overall, a good experience, camera very good, delivery very good but a bit of a disappointment that some old-fashioned goodwill wasn't forthcoming, so they drop a star for that.
Oh, and the instructions didn't contain an English version but I don't care about that as they are easily downloaded through the Canon website.
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