Quicker and cheaper than competitors.
Both online and subsequent catoloque received with order state that the specific Spax MDF screws ordered have Pozi heads. They actually have T-Star heads which are slightly different to others T-Star heads being spax and the driver bits are only available from manufacturer and not something that Ironmongery direct supply.
So ended up with 600 screws and no way of using them.
Ordered bits from simply spax which cost as much as screws.
Pre ordered Limited Edition Gibson Bill Kelliher Explorer and securing what was promised to be the first UK distributor to have these with a £200.00 deposit.
Several weeks past with no receipt received and no sign of anything.
I called another well known internet Gibson Dealer (starts with a G and ends with a K)
only to find they have them in stock so I asked Richtone to refund my deposit and placed the order elsewhere, which was delivered in 24 hours with great customer service as always!
Richtone kept saying they had refunded my deposit but have not and have now ceased all communications !
My bank has raised an official complaint with them in order to try and re coup my losses and they still have not complied or replied to the bank or myself.
Do your self a favour and go elsewhere as my experience of this company is that they are in competent and blatantly lie !
Out of pocket by £200.00 with nothing to show-a complete rip off!
Not much faith in bank either , but thats another story !
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.