We were 10 mins away from Stansted, gave them a buzz to let them know. They told us to wait on departures level opposite flagpoles. We waited at departures for 5 mins or so and they showed up. They checked the car over to make sure there were no blemishes/scratches etc. They took the key and that was it.
On way back we received our luggage, passed through immigration etc. and gave them a call to let them know we're ready for our car to be picked up (this was 1am). They arrived 15 mins later and all was well.
Only thing I wondered though was they said the car park was a couple of miles away so was a bit puzzled when we got the car back and they'd put 10 miles on the clock. But could've been worse I suppose.
I enquired about the Mueller football ankle supports via the live chat thing and the responses I got were great and rapid.
I ordered the ankle supports straight after and received them the following morning - brilliant service.
Cannot recommend highly enough.
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