I purchased a free standing tap from you, the waterfall spout came detached from the main body of the tap.
I have tried several times 5 or six to get some sense out of somebody as to what we should do with it.
On close inspection and the way it was packaged I believe it was a return that was sent out again to me. I have spoken to operative 27 I have spoken to Lisa I have spoken to Leanne still no conclusion, your company are really hopeless
I ordered a verticle flue gave the boiler type size etc said it was a standard boiler and said it was 7 years old but I still received a condensing flue,
Now have to return etc so very time consuming and when I got all the part numbers from the manufacturer you didnt do them I was told you only do parts for condesing boilers, very frustrating brush with your company
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.