Don't trust them. They offer a cheap headline rate then renage on the contract. They blamed the external courier and when I checked the fault was Parcel Monkey. Parcel Monkey customer service was atrocious and instead of giving a reason for the issue or trying to sort it out they just gave me a link to apply for a refund which will take 7 days!!!
I cannot emphasise enough how bad this company is and if you want value for money go elsewhere. Likewise, if you want something delivered securely and with a professional approach, go elsewhere.
I cannot see this company lasting and i would not want to have anything in transit when Parcel Monkey finally fails and stops trading.
Ewen Watson found this review useful
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