I won't go into this in detail I'll just reproduce the tracking information for my parcel below. Please bear in mind I live in a 12storey tower block with a single postcode for just our building and building's name emblazoned in huge red neon letters on the roof. Yet Hermes couldn't find it.
Also on the day when they allegedly called twice (24/07) I was in all day and they did not appear once.
07.08.2012, 11:42:00 Hours: Parcel received at Hermes depot Hermes UK
01.08.2012, 07:48:00 Hours: Returned to client
26.07.2012, 15:40:00 Hours: Address provided could not be found
26.07.2012, 14:28:00 Hours: Sorry we missed you at the third visit.
24.07.2012, 13:14:00 Hours: 3. Delivery attempt not successful
24.07.2012, 09:49:00 Hours: Out for delivery today
24.07.2012, 04:37:00 Hours: Out for delivery today
23.07.2012, 09:48:00 Hours: Out for delivery today
23.07.2012, 04:54:00 Hours: Out for delivery today
23.07.2012, 04:40:00 Hours: Out for delivery today
23.07.2012, 03:58:00 Hours: Parcel received at Hermes depot Hermes UK
22.07.2012, 19:28:00 Hours: Parcel received at Hermes depot Hermes UK
21.07.2012, 14:46:01 Hours: Parcel processed at HUB
21.07.2012, 04:56:39 Hours: Parcel is being forwarded to the relevant Hermes depot
21.07.2012, 04:56:05 Hours: Parcel received at Hermes depot Aachen
20.07.2012, 17:03:29 Hours: Pre-advice received
20.07.2012, 16:40:59 Hours: Parcel processed at HUB
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