I was introduced to the firm at an informal seminar where two of their team imparted clear information of the products available. I later saw one of the presenters, Ron Oates, at my home and he supplied me with details which were relevant to my personal circumstances. He was extremely helpful and exerted no pressure to take up any of the different equity release offers. At the time I chose not to pursue the matter but changed my mind 6 months later and arranged to see Ron again at which time I decided to proceed. He then got the wheels rolling and within a matter of 4 weeks the process was completed. I was gratified by what I considered to be an exceptional service that was totally painless.
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