Experience on purchase good, attended your premises and bought from there. Had an issue some 10 months later, called in the fault, was told I would get a call back - months later no call, had to have the repair done locally at my cost...
Called again in March to enquire about a Cartier watch for my daughter and the follow up was nil! I ended up buying from an alternate site. Disappointing as the web portal and initial contact experience was great.
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