Parcelforce

TERRIBLE

I organised a parcel to be collected and delivered to my home address using a 48 hour delivery service to make sure I was home.
My first attempt at this ended up in the parcel being collected on a friday and sent back on the Monday saying it was not wrapped correctly. My second attempt was even worse as the item was delivered a day early to the wrong road! (I would of been very happy it was a day early if I was in and it was sent to the correct address)
A note was left at a hairdressers saying there parcel was left next door with a paper shop. This is 5 roads away from me.
I am disgusted with the service that I have received. I am lucky that the lady came and told me that it was with her.
I would not recommend them to anyone. I have not been satisfied with the customer service as they do not seem to care at all.

Laurie Durand found this review useful