I organised a parcel to be collected and delivered to my home address using a 48 hour delivery service to make sure I was home.
My first attempt at this ended up in the parcel being collected on a friday and sent back on the Monday saying it was not wrapped correctly. My second attempt was even worse as the item was delivered a day early to the wrong road! (I would of been very happy it was a day early if I was in and it was sent to the correct address)
A note was left at a hairdressers saying there parcel was left next door with a paper shop. This is 5 roads away from me.
I am disgusted with the service that I have received. I am lucky that the lady came and told me that it was with her.
I would not recommend them to anyone. I have not been satisfied with the customer service as they do not seem to care at all.
Laurie Durand found this review useful
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.