Graham Ridge´s profile

Reviews (3)

Myplaydirect

Updated review

Bought a "Signed" Anthology cd and dvd of Belinda Carlisle.
When I received it, it was not signed. I telephoned to find out why just to be greeted by some rude woman who couldn't be bothered to listen or try to sort it out.

I first said it wasn't signed. She replied "do you want someone to sign it".
I said it should have been signed by Belinda Carlisle. She then asked if I wanted Belinda's phone number. I was getting furious by this time. She then said she can't help me when I said I wanted to return it for a refund.

Thank you for the replacement as promised.

03 April 2014

Reply from myplaydirect.com

Hi Graham - we do all of our customer service through email, so the rude person you spoke with wasn't one of our customer service agents. Still rudeness isn't good, so we'd like to address this immediately. Do you remember what number did you called? I also don't see an email under your name. If you reply to this with your order number we'll certainly send a you replacement.

Shopeezee

what can i do about the damaged case

Bought a set of 5 Union Jack suitcases from shopeezee less than one year ago. One has a damaged handle and I have only used the case twice. The IT cases should have a ten year guarantee on them but IT have told me I need the guarantee certificate. This was never sent to me. I only have the credit card bill of proof of purchase.
I have no idea now what to do now.

Holidaygenie

Con Artists

They put dirt cheap prices on their site. You can't just book it straight away - you have to send a reservation request. I got no response so phoned them just be told they can't do it for the price given and jacked the price right up.
Beware of them. I am surprised travel supermarket endorse them

Graham Ridge´s profile

profile image of Graham Ridge
Graham Ridge
Reviewer
Male, 1968
Borehamwood, United Kingdom

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