I had a 24 hour expedite request due to a very short window for a change in plans. Less than an hour to put the documents together and have them at Fed-Ex to send to Rush my Passport, and less than 24 hours later I had a notice from Fed-Ex the documents were already on their way back. Ken Altman had terrific follow-through at every step of the process, and I could not have been happier. Thanks for saving my trip.
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