I like boohoo items and think they are of a good quality however I think this is let down by the fact that their is no free delivery option like on other websites such as asos. I am also not impressed by the fact that the cheapest delivery option is £3.99 and for this price the delivery is not actually very fast. I have actually ordered items from asos and boohoo on the same day before and received the asos items using free delivery either before or on the same day as the boohoo items which I think is very disappointing from boohoo. It also annoys be that their is a re-stocking fee for returns and they don't offer exchanges. This often puts me off buying certain products where I am unsure what size I would like as I would either have to pay a restocking fee to return if I order them in multiple sizes or if the size I order is wrong I would have to pay another £4 to get another size delivered to me.
However apart from the delivery and returns process I do really like boohoo products which is a shame as I often hold back on buying things from the site due to the issues I have named above.
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