i have visited the Maidstone store on 3 occasions now. The first was to buy a new lead as my freeview box was not working. I explained this to the member of staff, who not only advised me on this but actually said i didnt need a new lead and to try a different scart. he was correct and saved me £20! due to this i knew they could be trusted, second time i needed a new fan for the PC again helpful member staff who checked all the specifications and gave good honest advice. My last trip was to buy a wireless router on Boxing day. the young chap was very cheery!(more so than i was on boxing day!!) gave me different options and when i explained exactly what i would be using it for he pointed me in the right direction, no up selling and again very helpful and informative.
from reading the other reviews it would seem the Maidstone Branch have it right so perhaps the other branches should take a leaf out of their book
Sent my watch in for a repair,from start to finish the whole process was perfect. I was kept updated throughout the time my watch was with them by Natalie in the customer service department and am delighted with the results would certainly recommend their service department
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