Yodel are dreadful.
Companies that use Yodel are Amazon and Nordic Books. (The latter is an Amazon Marketplace seller and to quote their communications:
"Unfortunately we have no control over this as Yodel is the selected partner for Amazon. I believe Amazon has received numerous complaints regarding their choice but so far the Amazon shipping systems are still integrated with Yodel only."
Given that all my other orders over the past 6 months from /marketplace sellers/ have been dispatched via Royal Mail, I have to assume that Nordic Books choose to use Yodel at the moment, and therefore have chosen to use a company that have had my next day delivery ("dispatched on 1st august") in their position for 8 days, not delivered, no card, no contact details, nothing.
Would be nice to see a list of companies that foolishly trust Yodel with deliveries so that us (customers) can choose to use companies that Don't use this untrustworthy distribution company, and perhaps to encourage those companies to stop using Yodel. (Name and shame)
Westweald Falconry found this review useful
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook