We used Myhermes to send parcels from our shop for ebay / website sales. We sent a fishing rod via them as it was too long for Royal Mail. The customer called several days later to say he had a note pushed through his door stating the "parcel has been left under the yellow car in the street"
I am not kidding! he actually left a fishing rod under a car in a public street. I did not believe the customer so asked him to send the note that had been posted. I could not believe a driver that stupid could actually be employed by them.
I applied for compensation and they offered me £25.00 plus the cost of postage, the fishing rod was £99.00
I argued this claim was due to negligence, they will not move on their offer.
They are not worth even one star! Avoid at all costs!
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook