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Poor quality products, still waiting on a refund after 3 weeks!

Purchased a Euro Duo 700mm basin and matching Euro 700 basin stand. The holes on the basin (waste, tap and overflow) did not line up together and the chrome stand for the basin was so poorly manufactured that it could not even be put together. A replacement was sent but that was even worst!

Was advised to take the products back to the local Bathstore, and they specifically told me on more than one occasion that it would only take 3 days until I would receive a refund. Well, it's now been 3 weeks and I've still to receive the refund. I have called multiple times to no avail.

Worst company I've ever dealt with.

Sam Harris´ profile

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Sam Harris
United Kingdom