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Comet post me an old headphone while I paid full price for it!

I bought an headphone on Comet website. First time I missed the parcel, but I ordered prepost.The man answered me it would be delivered tomorrow, but I told him no one would be at home and asked to change anther time. He said no!!!!What else, they post me an old headphone and the headphone cable was missing! I found there were some shadow on my headphone and returned it to store. Then the helper told me its an old one!! I spent 119.20 pounds to buy an old headphone! DO NOT buy anything on Comet. My friend bought a TV which was produced on 2002 and he bought it in 2011.I think most of the things in Comet are old or damaged.

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Meng Wang
Norwich, United Kingdom