Tracy Morgan´s profile

Reviews (2)

Gordons Direct

Fabulous from start to finish!

I had never used them before (in fact, I had never heard of them at all) and stumbled across them when looking for a certain product. Their prices were cheaper than everyone else, delivery was super quick (and free), so what more could we ask for! Excellent!

Just Eat

Surprised by low reviews!

I am very surprised that Just Eat has received such low scored reviews - I have used them countless times with very little problem. One time the restaurant refused to take our after it had been accepted, but Just Eat were on the phone to advise very quickly. We also had another time when a duplicate order was put through and we had someone with a delivery that we hadn't ordered a week after the original order was made. Again, Just Eat sorted it out. I think that they provide an excellent service and would highly recommend them. Just remember that Just Eat are sometimes only as good as their restaurants allow them to be and this is maybe why they have received lower than expected scores.

11 August 2012

Reply from Just-Eat.co.uk

Hi Tracy,

I'm really glad to see you are happy with the service we provide and that we have been able to quickly rectify any issues you have had in the past. I would also like to thank you for leaving a review as all customer feedback is important to us. Your comments are also
appreciated by us at Just Eat. We value our customers and as a regular customer to Just Eat it is really nice to see we have been able to achieve the quality of service we strive to provide even when there are glitches.

Thank you again for taking your time to leave a review for us.

Kind regards,
Preena

Preena kamle
Social Media Consultant


Tracy Morgan´s profile

profile image of Tracy Morgan
Tracy Morgan
Reviewer
1967
Darlington, United Kingdom

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