This is a company that, unless you follow their exact line, will screw you over without batting an eyelid.
I expect they spent more money formulating their T's &C's than you or I will earn in a lifetime of work. The result is basically if you ever have an issue with them... They win. They want to collect all your information, if you refuse any of it: you lose. If you don't reveal your IP address for each and every interaction: you lose. You trust them with your money: you will probably lose eventually. Conveniently (for them) there was nothing wrong with my account until there was a few hundred pounds in it, I attempt to send it to my bank account, I click send and BAM, account suspended.
You email them through the address they provide to voice your grievance: automatic robot response telling you they'd "rather" discuss it over the phone (if that's the case then say that in the first place!!). Well I'd rather not be in a situation where I'm having to fight to access money that is my own (!) but apparently we can't all get what we want.
If you must use (which let's be honest, sometimes you do), use with caution. Don't leave any money in there that you don't have to and maybe even spend a few moments looking over their T's & C's etc, it might end up saving you hundreds of pounds in inaccessible cash.
Excellent experience relative to alternative delivery services. Would definitely recommend to others.
Received an email the evening before letting me know that the parcel was 'estimated' to arrive between 2-6pm the next day. It arrived mid-morning. That was fine for me as it was being delivered to my workplace but might not work for everyone.
The same email had a link to manage the delivery. Allowing you to pick an alternative delivery time or destination and to leave a note for the delivery driver with options for it to be left with a neighbour or in a shed etc. I can't say how well any of those work as I didn't need to make any changes but it's refreshing for a delivery company to at least give you the option to not be a slave to your delivery.
Overall, I was happy with UK Mail and would use them again.
Great from start to finish...
Great online experience.
Great tyre selection.
The local garage I went to (George Frewing & Sons (south east London)) was very good indeed.
Altogether an excellent experience, I would definitely recommend Blackcircles.com.
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