VXR Mark´s profile

Reviews (10)

LightBulbs Direct Ltd

Excellent As Always!!

Never had any problems buying from Lightbulbs Direct, they always have what i need in stock.
Fast Delivery!!
Highly Recommended!!

17 February 2014

Reply from LightBulbs Direct Ltd

Good Afternoon and thank you for the 5 stars

Your continued support is appreciated, welcome back anytime.
Regards
Ruth

Extractor Fan World

Great Service!!

All the items i needed were in stock and
Delivered promptly, highly recommended!!

Rockshore

Highly Recommended!!

I have bought items from this company on numerous occasions and never had any problems, excellent customer service also.
I would buy from Rock-shore again.

Poles & Blinds

Highly Recommended!!

Bough a curtain pole and accessories from this company.
Lot's of choice on poles etc.
Fast delivery also.
I will buy from here again the next time i need curtain poles.

PlumbNation

Radiators Arrived Damaged!!

Bought 7 new Myson radiators but 3 of them arrived damaged, Plumbnation would not accept responsability because it was not reported within 7 days.
I didnt know they were damaged until the plumber was here to fit them, word of advice open all packaging as soon as you get your radiators incase the grilles are damaged like my ones.
I've had better online service from other retailers hence the 3 stars.

BuyaBattery

Excellent Service!!

Very fast delivery and excellent service.

Will be using this company again, highly recommended!!

The Shower Doctor Ltd

Terrible Company!!

I bought a shower hose from this company a few months back now.
The hose was'nt up to much, the hose broke away from the fitting, and when i left negative feedback on their website it was not published, very poor that they cannot take a bit of criticism about it's faults, they only publish the good reviews on their own site.
I even got a customer care ticket sent through email, which said 'We Endeavour To Get Back To You Within 1 Working Day' 2 months later i'm still waiting.
I won't be using Shower Doctor again.

09 July 2013

Reply from The Shower Doctor Ltd

Hi Mark,

Thank you for your order and for taking the time out to review your experience via Trustpilot.

Im sorry to hear your hose became faulty and you are unhappy with our service.

Here at the shower doctor we do take our feedback seriously and we do care what the customer has to say about the products and services we provide. This is why we signed up to and pay to be part of Trustpilot which is an independent review company, this means we cannot edit reviews or stop them being published so what the customers writes is published.

I have checked our system with the information we have for you and we are still unable to find any previous correspondence or reviews with regards to your review or any bad feedback.
We are having trouble finding your order on our system meaning we cannot contact you to arrange replacement or refund.

Can you please make contact with us on 0131 538 4343 (option 1) so we can replace the hose under warranty or get the hose back and refund you in full.

If you are unhappy with a product supplied from us then in the first instance please contact us initially and we will replace or refund any parts deemed faulty, damaged in transit or any parts you are unhappy with. This is why we have our 7 day money back guarantee and all parts come with 1 years warranty for faults.


Kind Regards

Tooled-Up.com

Excellent Service!! Highly Recommended.

No Problems With This Company.
Huge Range Of Items In Stock.

Digital Direct Security

Excellent Service

Bought a ground loop isolater from this company for cctv dvr, from ordering to delivery here in Scotland very fast indeed.
Highly Recommended Company!!
Would shop here again without any reservations!!

LINDY UK

Excellent Service!!

Bought esata cable from Lindy, i've used this company before and have never had any problems with their service, large selection of cables to choose from.

Item in stock and first class posting.

Highly Recommended!!

VXR Mark´s profile

profile image of VXR Mark
VXR Mark
Reviewer
Male
Aberdeen, United Kingdom

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