We rented one of their more expensive villas located in Espergjaerde, 235 gml Strandvej. The pictures looked very promising with a private jetty and boathouse being the main selling points.
arriving in the villa, it was dirty and hadnt been cleaned properly. the jetty was not up. the furniture was in tatters and disgusting.
And you had to pick up the key some 45min drive from the house which is not what you want to hear with two toddlers.
When I rang in a complaint, the person told me flat he didnt believe me about the cleaning as the cleaner had been with them for 10 years so I took a number of pictures to prove the case.
I place my order. Receive an error message and asked to re-do order which I do. 30min later I receive two emails that I have now apparently have placed two orders. I immediately call up to cancel but not possible and since I was paying upfront and not on account I now have to pay for returns. Totally unacceptable practice.
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