Gail E Chaplain´s profile
Reviews (2)
www.box.co.uk
Got there eventually, but if they can't be bothered why should I?
Saw a Groupon deal for a Toshiba 1TB External Hard Drive. Just what I needed. The deal ended that day so although I couldn't really afford it until the following week I paid for it. Several days later I got the Groupon voucher to use on the website. When using the voucher, The website locked on checkout. I called 'Box' who told me the website was experiencing difficulties due to demand, but to leave it until tomorrow when it should work ok. I tried for three days, no joy. I rang Box again. They told me they couldn't take the order over the phone but that the code should work now. I tried again. This time it said the code was invalid. I emailed. They emailed back saying they couldn't take the order by phone and attached two forms which my comuter couldn't open. (I have no idea what they were). I emailed again saying this is getting ridiculous, I've already paid for the goods I just want to pay for delivery!!! They emailed back asking for the groupon code. I emailed all the details. They said the code should work and sent another attachment of a picture of exactly where to enter the Groupon code. Ok not rocket science, but why the hell didn't they just tell me that on the phone DAYS AGO!!!!! Don't think I can be bothered with a company that can't be bothered with me! Saving or no saving!
MedicAnimal.com
Simple to use site with good information on products.
I have used this site on more than one occasion. The products have informative descriptions and are reasonably priced. Delivery is usually within a few working days and hassle free.
Gail E Chaplain´s profile
About
Connect with Facebook to get one click access to Trustpilot. It's easier.
Sign up with Facebook