Saw a Groupon deal for a Toshiba 1TB External Hard Drive. Just what I needed. The deal ended that day so although I couldn't really afford it until the following week I paid for it. Several days later I got the Groupon voucher to use on the website. When using the voucher, The website locked on checkout. I called 'Box' who told me the website was experiencing difficulties due to demand, but to leave it until tomorrow when it should work ok. I tried for three days, no joy. I rang Box again. They told me they couldn't take the order over the phone but that the code should work now. I tried again. This time it said the code was invalid. I emailed. They emailed back saying they couldn't take the order by phone and attached two forms which my comuter couldn't open. (I have no idea what they were). I emailed again saying this is getting ridiculous, I've already paid for the goods I just want to pay for delivery!!! They emailed back asking for the groupon code. I emailed all the details. They said the code should work and sent another attachment of a picture of exactly where to enter the Groupon code. Ok not rocket science, but why the hell didn't they just tell me that on the phone DAYS AGO!!!!! Don't think I can be bothered with a company that can't be bothered with me! Saving or no saving!
I have used this site on more than one occasion. The products have informative descriptions and are reasonably priced. Delivery is usually within a few working days and hassle free.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.