My hermes never told me they were changeing there job discription from courier service to magician.
how else could they make a 13kg car chair disappear.
Then make me runaround to get compensation which did not even cover all my costs
They may be cheap for a reason you only use them once.
do not think insurance will save you.
read terms and conditions(told this all the time by myhermes)
crap customer support
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