Graham Clements´ profile

Reviews (4)

Customer servioce the right way

Received pictured part, but picture was wrong - oops! Customer Services (Rachel)arranged return of wrong part by sending me electronic postage label FOC, she researched and found the correct part for me to order, and refunded original part and postage as soon as confirmed receipt. I am waiting for the correct part to arrive now. Will buy again!


Good product, poor instructions

When a product is this good at this at the price it seems wrong to pick faults, but the instructions did not match the detail of the product for assembling the accessories. Not too much of a problem for me, but made worse by some pre-assembled items which were not! Also not many people have a grease gun handy - I do. Necessary before use because the lubricated joints are not pre-charged with grease.
So a great product for me - but some will struggle to prepare it for use.

Faster than a speeding bullet

Thought I'd try this for a present when I couldn't get to the shops before a weekend party. What brilliant service and good tracking info.

A Toolbox full of pleasant suprises!

Good products, great service, and fantastic prices - and no, I don't work for them.

Graham Clements´ profile

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Graham Clements
Male, 1959
London, United Kingdom