Annabel Burgess-Durston´s profile

Reviews (3)


Expensive, but the only one of its type requires some competition to drive down prices

entropay charge nearly 5% to load card from a credit card this is an atrocious amount.
Feedback is quite quick, but several times money has been removed from my cards because they do not take the full amount away in the first place and this takes quite a while to show purchases on your cards.
If there were a cheaper alternative i would use them but at the moment am stuck with entropay.

24 January 2013

Reply from EntroPay

Hello Annabel,

Apologies for the inconvenience this has caused you. I hold my hands up, this is a definite glitch in our system that is affecting some users. We have a team who are investigating and working on fixing this as I type. Once I have confirmation of the ‘good news’ I will send you a message :-). I just wanted to add that our main goal is to be Simple, Instant & Global, and we are totally upfront on our fees - there are no hidden extras. I understand that our fees may not be attractive to everyone but I can only hope that people appreciate the simplicity and convenience factor of having an EntroPay virtual Visa card.

Feel Good Contact Lenses


Ordered my lenses late Sunday and had them by Tuesday, recommended to all my family who all experienced wonderful services!
After using other providers who take weeks to deliver it good to find a company who's so efficient!

Mazuma Mobile

Tried to not pay

Sold 3 mobiles, had no trouble getting payment for the cheaper 2 the iPhone however somehow got lost, even though it was in the sane envelope as the other 2 phones! 30 emails later I finally got it sorted but they were very accusing of me and wouldn't take responsibility as it was sent from a post box even though they received they other 2 in the same envelope!

15 August 2012

Reply from Mazuma Mobile

Hi Larasmum - Thanks for your review. We can confirm that you submitted 3 separate sales. We received and paid for 2 phones on the 07/08/12 and received and paid for the 3rd phone on the 09/08/12. We are equally puzzled as to why your 3rd phone arrived with us 2 days later than the others if they were posted in the same envelope. We hope this helps.

Annabel Burgess-Durston´s profile

profile image of Annabel Burgess-Durston
Annabel Burgess-Durston
Female, 1979
Telford, United Kingdom