Keith Thornton´s profile

Reviews (3)


Excellent customer service

Very impressed. Have had need to call out this company on several occasions to fix faults under guarantee. Never been a problem. Excellent service thank you.

Simply Electronics Ltd.

Never Ever deal with this company

I ordered a camera, as they were the best price and offered a 30 day no quibble guarantee. However after a month and many many phone calls and emails my order was still showing as processing. Eventually I found that my camera was no longer listed on their site. I phoned and asked about this and was told my order was placed when there was stock so I would receive my item. I finally gave up and asked for a refund. They immediately agreed to this, there was no " sorry we will send your camera today if you don`t cancel" They just didn`t care. My assumption is they never or rarely sell anything. They take your money ( on day of order) and hope they will get enough orders to buy the product cheaply, which explains the wait for an apparently IN STOCK ITEM. Their site looks impressive but they communications are abysmal and I wasted a whole month where I could have paid £30 more and got it from Amazon in 3-5 days....Be warned steer clear of this company


Customer service is abmismal

Bought a panasonic HIFI and it had a fault on arrival, apart from the fact laskys ONLY have an 0844 number and they don`t make the callbacks that they promise, they will not even discuss product faults.

I was told to contact the manufacturer and that Laskys would NOT discuss ANY issues I had.

I will NOT deal with Laskys ever again.

Keith Thornton´s profile

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Keith Thornton
London, United Kingdom