Sebastian Lorenzo Lastrina´s profile

Reviews (2)

Viagogo

Kriminelle

Viagogo er kriminelle idet de selv foretager kriminelle handlinger vedr. salg af billetter. Desuden medfører deres såkaldte "forretningsmodel" at andre kriminelle får frit spil via deres hjemmeside. Sælgere sælger ofte samme billet flere gange. Nogle får deres billetter, andre gør ikke (langt størstedelen køber dog til overpriser). Med andre ord skal man altså være usædvandlig heldig for at man får hvad man betaler for - derfor skal man holde sig væk.
Se "Viagogo - the Great Ticket Scandal"

viagogo

Viagogo - criminals

Written 15 Aug.:

Warning; do not use viagogo!

I have a too long story to tell, so I will just do it short:
Viagogo lie and supports criminal sale of tickets. Furthermore they do not have any regrets with it.
Keep away!!
See "Viagogo - the Great Ticket Scandal"

Written 16 Aug.:
I have contacted viagogo via mail and phone, but only now can I get their attention.

As answar to viagogo (se below);
Transaction ID 2089589.

Firstly: The payment included postservice, but, as you write; we had to pick them up. Therefore the postservice should be refunded!

Secondly:
There actually were NO tickets avaliable. Therefore I should get the total payment refunded!

How can you resolve this situationen? I have sent all documentation (fake tickets) to my bank. But of course if You are willing to take responsibility (as you ought to) it would be best when considering any future customers.

16 August 2012

Reply from Viagogo

Hi there,

We are sorry to hear you had a poor experience with viagogo.

Please could you share your transaction ID with us, so that we can look into your order in further detail to resolve the issue.

Thank you and someone from our customer service team will be in touch. The viagogo Team

Thank you for your transaction ID.

We apologize for the last minute changes. Your tickets, as per our confirmation email, were available for pickup at the venue.

Should there have been any issue with your transaction for the event in April, please let us know.

Best regards,
The viagogo team.

Sebastian Lorenzo Lastrina´s profile

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Sebastian Lorenzo Lastrina
Reviewer
1989
Denmark

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