I placed an order then received an email saying my order was incomplete. I could not get back into the order and so placed a second order. Nothing was delivered. I checked my paypal account and found that two payments had been made for both orders. Eventually the order was delivered over a month after placing the first order. One of my dogs is on a special diet and I completely ran out of biscuit and meat packs required. An apology was received for the poor admin and service and I was promised a voucher as compensation but that also has not been received.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.