I have read all the reviews on here for the last few months and have shopped around.
Iconic Watches are a pleasure to deal with,they really are.
I've wanted this watch for years and when I had the funds, after all the research,Iconic came out tops.Even when I started flapping they went beyond the call of duty to allay my concerns.There was nothing to worry about.!
A very happy IWC owner!
Chris Wood found this review useful
I actually don't know if this a genuine company or not ?
I ordered a pair of timberlands for a present for someone,I paid with my debit card this was taken from my bank immediately,I received confirmation email.
One week went by and I heard nothing.I decided to email them simply for an update,I received a very strange email back "we cannot cancel at the moment as order has been processed at the warehouse";I did not request cancellation. I emailed back "I do not wish to cancel"
I have emailed numerous times since with no reply,I have tried ringing every day,just an automated answerphone "We are currently closed"They have £140 pounds of mine ! The birthday has been and gone.On the website it mentions staff sickness,if this is true I'm sorry,but,how big are this lot !
I have received an apologetic email and refund from Brandosa;I think the problems are a result of a warehouse move,reading other reviews of this company would lead me to believe this was a one off,so, what was 1 star is now 3.
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