VioVet

VioVet is the best, forget the rest!

I first started using VioVet when I was looking for the lowest price on insulin needles for my diabetic cat, Savannah. Like many owners, we'd been caught out in not insuring her and when her diabetes was diagnosed there was no question that we'd give her the treatment she needed for as long as she needed it, regardless of cost, we'd find a way. Fortunately, in cats, it's not too expensive to treat if you have to shoulder the cost yourself, but naturally we wanted to make savings where we could. VioVet had the best range and prices and since then I've bought many other pet products from them - if my cats, Savannah and Mitten, or my dog Talisker, need anything we don't buy it until we've checked the price and availability on VioVet. If my vet didn't levy an outrageous prescription charge I'd buy Savannah's insulin from them too; as it is, we wouldn't save any money but that's not VioVet's fault - their prices for insulin are amongst the lowest and I think the vets know that which is why they're charging for a written prescription.
However, it's not just the range and prices that make VioVet my go-to for pet supplies. It's the overall way they operate. Their delivery is quick and reasonably priced, free if you spend over a certain amount. They are friendly and helpful and although it's obviously quite a large, well- established business it feels very much like you're buying from a village pet shop. This is a rare but valuable quality in an internet-based business and the main reason why I keep coming back to VioVet. I suspect if I scoured the entire web I might find lower prices somewhere, but I'm prepared to pay a few extra pence for the experience of buying from VioVet. I've unhesitatingly recommended them to friend and family and I know that the ones who've used VioVet have a similar opinion to mine. So well done guys, keep it up and I shall remain a loyal and happy customer!

16 August 2012

Reply from VioVet

Thank you VERY much for the detailed comments on why you use us. We really appreciate the fact that we provide a personal service that 'feels like your buying from a village pet shop' as it is very easy for internet companies to feel anonymous and remote. All our staff are excellent at trying their best to look after our customers and we are delighted that we've succeeded in having that personal touch.