I ordered one iPhone case and one set of ipad skins. The case was delivered about one week later, but the skins weren't. I opened a support request, but it went unanswered. A few days later, I received another package, with a new case (which I hadn't ordered, it was wrongly delivered), but still no skin. I opened another request, which was answered, telling me to wait a bit more. Finally, one week after the original delivery, I received the skin.
I found the quality of the case print to be noticeably low. It looks blurry and undefined, which is particularly worrisome as I intended it as a gift to a designer. The skins have much higher quality.
Their customer service is generally responsive (although one of my requests went unanswered and I had to open another ticket).
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