Pierre´s profile

Reviews (4)



High quality products and matching service. Professional and friendly delivery staff. Very efficient delivery system and notifications. All my furniture will be bought here in the future.


Shower Seal is the real deal!

Happy with the product and it's prompt delivery. I would definitely use them again and recommend them to my friends.


The Best of the Best

Friendly staff, professional advice (thank you Chris and Jerry), and FAST delivery. My items were of the highest quality, correctly dispatced and safely packaged. I thought I should move to Morecambe just to be close to the best angling shop in the world, but with online service like this, I won't have to!


I will NOT use Waveinn again!

When I ordered the item (for the amount of £388 on 06/08/12), I saw that it was out of stock, and will take three days to reach the Waveinn warehouse. That was completely reasonable, and I included the DHL Air fee in my payment (about £27) which meant the item should reach me within a day or two after the item reaches the Waveinn warehouse. And here was the first dissapointment: After completing the order and parting with my money, I received a confirmation email from Waveinn that they received my order. But the email stated that the item would only reach the warehouse on 14/08/12! This, in my opinion, is dishonesty! Today, 16/08/12, the item has yet to be dispatched, and the explanation is that "yours was not in the delivered box. We are waiting for the delivery date". Thus Waveinn have had my money for two weeks, I have no delivery date, and I am worried that they are not able to source this item (a Shimano Surf Leader fishing rod). Whatever happens from here on, I will NEVER buy anything from them again.

UPDATE: 17/08/2012

I received an email this morning from Waveinn. The item I ordered is not available, as the provider cannot say when they will be able to supply new stock. In the meantime you can still order it from waveinn's website and expect delivery within 3 days. WHAT A JOKE!

To add to this farce: I called the number provided to ask for a refund. After the initial "Welcome to Waveinn, someone will be with you shortly.", I was cut off after a few minutes. I have now asked for a refund via the online form. WHATCH this space, lol!

20 August 2012

Reply from Waveinn

Dear Pierre,
If you don't give me your order number I cannot really help you. I would be pleased to make things easier for you if you wanted to cooperate.
Please, let me know by mail if you eventually have questions or concerns about your refund: virginie.tradeinn@gmail.com
Don't forget to give me your order number.
Thank you
Virginie from Tradeinn

Pierre´s profile

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United Kingdom