I ordered a PC base unit, slightly customised from a stock model. I received a phone call from the build engineer telling me that the power supply would not be enough to support the components I had specified and offering me options.
When my machine arrived, one component had unfortunately come loose inside, necessitating a return. This was dealt with promptly and professionally and I received another call from the engineer to report his findings before dispatching it back to me.
Very happy with the product and the service.
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