As someone who suffers from severe anxiety, this company really have made me ill the last 2 weeks. I returned some faulty shoes, eventually got an email early last week to say a refund had been issued to my Paypal account and to wait 3-5 working days...well still NO REFUND!!! I have emailed so many time, I've had a couple of responses to say I had to wait till yesterday before they would look into it, so as soon as I emailed again yesterday twice and contacted them via twitter...they of course haven't replied, shocker!
I found a telephone number for them after searching google and when I rang them yesterday afternoon got told it was reception only, I said I needed to speak to someone "customer care is only via email, you will have to wait for them to email you back" then she put the phone down!
When I say I'm spending all my time worrying about this I'm not joking, I'm unable to work due to illness and every penny counts, the shoes I bought with my birthday money, which were faulty all I want is my money back.
Really upset and annoyed at this whole situation and if I don't hear back today I will be seeking advice to take this further, after all Missguided have effectively stolen my money!!!!
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