I can honestly say that TSO are excellent. I'd previously been with two other hosters, one of whom you could never get hold of as they were so big; the other of whom was swamped as he was a one-man band.
Also previously we'd had lots of problems with the site going down because the hoster just couldn't cope.
TSO, on the other hand, has been excellent. Any time I have sent an e-mail query, someone has come back to me within five minutes (usually less) and if I've rung, someone has always helped me there and then.
In the 14 months that we've been with TSO we have had two, maybe three, very minor problems with the site, all of which have been resolved within a very short space of time.
If you want someone reliable and good value, TSO are the people to to with.
So that you know I'm genuine, I'm happy to talk to anyone about this.
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