placed order (9 gardman rolls), came back from inlaws to find 2 emails asking for a further delivery payment as it was a large order. Not sure how long you guys have been in business but you can't create a decent border with 1 or 2. Oh and getting your call handler to ask if I was happy to pay an additional charge was just stupid...what customer would be happy paying additional costs. Sort out your website and let your customers know exactly how much they are paying when they place the order.
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