Phill Clegg´s profile

Reviews (1)

Simply Electronics Ltd.

AVOID this website like the plague

We ordered an iPad on the 7th of August as a present, the website stated delivery with in 3-5 working days which would have meant delivery on the 14th in time for the birthday. As of yet we haven't received an order update and it still says 'your order is being made ready'. Their customer service is abysmal with long waiting times and you have to pay to call them! I eventually got through 3 days ago and the customer advisor said it would take 8 working day which would mean the item would be delivered today (17th August) still no delivery and waiting time on the phone is 59 minuets. Having read some of these reviews I would have not purchased off of this website! I would have rather paid the extra £32 and gone to apple! If I could rate this website less I would! STAY AWAY!

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Update 20/08/2012

'As a gesture of goodwill we will be sure to ship the item by express delivery services free of charge'

The audacity of this company, this isn't really classed as gesture of goodwill if they sorted their business out and sent the items out on time as stated in their website they wouldn't get so many negative reviews! The free express delivery should go without saying! Yet again NEVER USE THIS COMPANY!

20 August 2012

Reply from Simply Electronics Ltd.

Dear Phil,

We do sincerely apologise for the delays during this summer period, however we do expect you item to be shipped around mid this week. As a gesture of goodwill we will be sure to ship the item by express delivery services free of charge.

Many thanks for your continued patience.

Regards,

Vanessa Carroll

Phill Clegg´s profile

profile image of Phill Clegg
Phill Clegg
Reviewer
1988
United Kingdom

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