This hotel booking site showed up as the cheapest when doing a search for a specific hotel, however after I made the booking, I received a confirmation which advised that they are unable to provide VAT receipts. This effectively meant that I, as a business traveller, was paying 17.5% more than the stated price. This was not pointed out beforehand, although it is possible that it was buried in the T&Cs. When I asked for an explanation i was told that one would be sent to me. Four days later I had to call them and ask for this again. Not a great experience, and I will not be using them again, for business or leisure travel.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.