Very disappointed. Delivery came 3 weeks late because they were 'moving warehouses'. I wish I would have known that when I placed order as I needed those products quickly. When I emailed medicanimal.com, I got a standard reply and not a personal one. This displeased me greatly. I had problems with the courier Yodel who I know deliver for medicanimal.com but I assured this parcel was not from them and they had suddenly changed couriers. Too much to go into. When my products arrived FINALLY, the box was damaged slightly. The three products inside were liquid and all had leaked. Medicanimal.com must have predicted this because they had packaged every bottle in a clear plastic bag with a cable tie. Despite this the cardboard still showed leaks. The purple spray bottle was covered and I have not even washed it yet as I know it stains really easily. I washed the other products and all seemed to be sealed and intact so no idea why leaked. The labels came off under the tap which is not ideal because no one knows what the products now are. Thoroughly annoyed. Such a shame because I would happily have bought all my products online with this website as they offer a vast array but no I will be looking elsewhere in future.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook