Customer´s profile

Reviews (2)

123-reg

Not Impressed

After being a customer for so long, downtime of emails etc seem to be becoming more prevalent. The lengthy and long winded support process is horrible to deal with and don't even ask about the phone systems. It usually takes a whole day if your lucky for them to fix any problems! Generally poor customer service with no sense of responsibility to even think about offering some sort of compensation for the downtime (like a month free, maybe nice, having been with them over 3 years). Definitely looking into finding another hosting!

05 September 2012

Reply from 123 Reg

Hello,

I would be more than happy to look into the issues you have experienced and seek to find areas where improvements can be made in addition to finding resolution for your individual case. If you would like me to please confirm the domain name or support ticket ID.

Regards,

Nerys

The Networking Store

Great, really quick and helpfull next day service.

Great, really quick and helpfull next day service.

Customer´s profile

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United Kingdom

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