I have to say that it was very disappointing to receive the dog food 3 days after it should have been delivered. Although this was no fault of Big Dog World. They were very helpful and tried to sort out very poor service from DPD. I ended up out of pocket as I had to buy dog food from a high st retailer, DPD would only offer to repay any delivery charges, as the order had free delivery I received nothing!!!I will order from Big Dog World again and hopefully DPD can deliver and not just tell lies and fob me off. Thanks to Big Dog World, but please change your couriers!!
Bought a cycle jersey and rain jacket. Both top quality but jacket was to big. Returned to Cycle Clothing, but sadly I was informed by telephone call, that smaller size was out of stock. I chose not to wait for replacement and money was refunded in less than 24 hours. Great service.
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