Item was exactly as described, arrived sooner than expected and I don't have any complaints at all about the service I received.
I have been using Scan since I started getting into building my own PC's back in 2004. Over the years I have spent thousands with them, both as a personal customer and a business customer (used to run a PC repair service) and had to deal with both excellent and faulty products. Everytime I have needed to return a faulty product they have always replaced it without any problems and sent me on my way the same day. The courier they use is DPD and while they can be a little keen and deliver pre-8am (which can be a pain if you have it delivered to a work address and its a 9-5 place) they keep you up to date with everything along every step, from placement to dispatch.
While thier prices are not the cheapest I would honestly say its worth the extra couple of £'s to make sure that you are going to be backed up by their after sales service.
My first order was a 27" monitor, placed at 5.30pm on Wednesday, I had a quick question on the Thursday which I emailed them about and they replied within the hour answering everything I asked.
Item arrived on the Friday after lunch and is just what I was after, would recommend them to anyone.
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