Oona Stone´s profile

Reviews (2)

e-outdoor

Excellent service

Ordered a coat which came very promptly. Looked for this coat on several other websites. E-outdoor had it in stock (several places did not) and it was £100 cheaper than elsewhere. Would certainly recommend!!

Kiddisave

Avoid would have given them zero stars if possible

Terrible company. Website says that item I ordered was in stock. They gave me a delivery date of 10th August and so I stayed in to receive the delivery which did not come. When I tried to phone the company I could not get through as nobody was answering the phone. Had to eventually phone the shop number to get someone to phone me back. They then told me that the delivery date was in error as the item was still not in stock but they were having a delivery later on in the week so the item would be with me on Friday 17th August. This date came and went and stll nothing. Again tried to phone the company and nobody was answering the phone. Eventually got through and spoke to someone who told me that even though they had a delivery the item had not been delivered. I cancelled the order!! I cannot understand how a company can run itself like this. There was no apology and no honesty. As a customer you expect to told the correct information and for it to be up to date. Will never ever order anything from them again and I suggest that nobody else does either!!

Marina Mcmurchie found this review useful

Oona Stone´s profile

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Oona Stone
Reviewer
1977
United Kingdom

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