I am proabably the worst customer anyone could wish for. I am a skint, indecisive student, who wants the best for my money. So I sometimes ask for the impossible. Thankfully to Paul's offer on the CBF I was in the market for a M&H Original low, which was by far the cheapest bat of that quality out there.
The service has been amazing so far. As soon as the delivery came in for the M&H gear Paul sent me pictures of bats to choose from. I couldn't make my mind up. I felt like an idiot, not being able to choose from 2 bats, where the weight only seperated them by 1oz. I decided to give him a ring over which bat to choose to get his opinion on it. He was VERY honest and gave expert advice on which bat to choose and how to make the best decision, with no pressure whatsoever. He even went as far as holding on to the two bats so I could make a decision. Even enquiring M&H if they will get any more of the same weight in etc.
My bat is currently being knocked in. I should get it sometime this week. Will update as soon as I receive my bat and will comment on the knocking in service, delivery etc.
So far very happy with IJC.
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