I was bought £40 worth of vouchers as a birthday present. With small children and a busy life it wasn't easy to get to the nearest shop which is quite some way away from where I live.
When I got my vouchers out to go on a well earned shopping trip minus the kids, I found that they are only valid for 12 months. I called the company to explain only to be told that there was no way they were going to honour the vouchers. When I tried further to see if there was any room for manovre, all I got was 'my supervisor says no'
Well I say not to Cath Kidston - is this really how this 'lovely English, good old fashioned values' retailer really wants to treat its loyal customers?
I think that this is outragious - they have taken £40 of my friends money and I have been robbed of an opportunity to purchase the 40th birthday present she intended me to have - shame on you Cath Kidston!
Youe have lost a customer
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